The Janitorial Store
To say that Email Center Pro is helping The Janitorial Store begin to clean house is equal parts pun and truth. As an organization committed to educating as many budding commercial cleaning companies as possible, The Janitorial Store must focus a lot of energy on building content for its users to consume.
"Before Email Center Pro, I was having a tough time finishing projects," said co-founder Jean Hanson. "I was spending half my days combing through email and managing customer service. Now, I can disperse that work to assistants, and spend the bulk of my time working on project that will actually generate income for the business."
Hanson said that her company, which she operates with husband Steve, is launching another website in the coming months. It's an undertaking that she acknowledges would be much more difficult without Email Center Pro.
"We've been putting system in place to deal with the additional workload," Hanson said. "Customer service is one of the most important pieces of that puzzle, and that's why Email Center Pro will be so important.