Accountability is critical when managing your customer email. As new messages arrive in inboxes like sales@yourcompany.com, assign them to specific staff members for a prompt response. Each person sees exactly which emails they are responsible for and gets alerts whenever an email is assigned to them.

Use Email Center Pro to enhance your current email client. It makes handling email much simpler and less chaotic. Within Email Center Pro you can assign emails to others, add notes and track who has what so nobody drops the ball.”

— Allbusiness.com