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Preferences

Each person working in your Email Center Pro account has their own unique user settings (Preferences). This includes name, email address, and signature block for outgoing emails. Login details (such as password) and the default mailbox for storing emails can be changed from this screen.

To change your user preferences:

  1. Locate the login links at the top of the screen (Logged in as...)
  2. Click the Account & Tools link
  3. Click the Preferences tab

Contact Info

  • First Name, Last Name: Your name as it will appear within Email Center Pro for assigning emails, tracking who sent emails and added notes, etc.
  • Contact Email: the external email address associated with your name for sending emails; this is where you will receive Alerts.

Login Details

  • Username: This is a name associated for you in the Email Center.*  
  • Change password: opens the 'password' and 'password confirm' fields

Signature

You can add a personal signature that will appear at the bottom of all emails you send. Type the content into the Signature box, using the formatting options provided.

NOTE: If there is a mailbox signature for the mailbox from which you are responding, that signature will display below your personal signature in outgoing emails.

Options

Default Mailbox: Use the pull-down menu to select the mailbox where you will do most of your work
Time Zone: Use the pull-down menu to select a time zone
Archive Responded Emails: Check this box to automatically move email conversations from the Inbox to the Archive folder when you respond to them; with the box unchecked, you must manually archive conversations.
Show Preview Pane: Check this box to enable previewing of email contents in the Inbox tab
Starting tab: Select a tab to display upon login. The default choice is the Dashboard.

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