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Tools

API Keys Response Time Badge FormSpring VerticalResponse

The Tools tab in the Account & Tools dialog lets you integrate your other customer experience tools directly into your Email Center Pro user interface.

NOTE: A number of these tools require that API access be enabled by the Account Owner on the Account Options tab.

To add tools to your Email Center Pro account:

  1. Locate the login links at the top of the screen (Logged in as...)
  2. Click the Account & Tools link
  3. Click the Tools tab
  4. Click on a Tool name from the list on the left, or in the main area:

API Keys

Each API key is a unique identifier string that lets other services communicate with your Email Center Pro account securely. You will need an API Key for integrating some of the tools.

For more detailed information, see our technical documentation: http://services.emailcenterpro.com/api/

Response Time Badge (Paid accounts only)

Get a live "Response Time" badge to display on your website along with your email address.

  1. Mailboxes: Add a checkmark for each mailbox you want to include in the Response Time badge drop-down options; mailboxes will display alphabetically, and each one will display a response-time specific to that mailbox.
  2. Options: Choose your settings for customizing the badge. The Preview to the right will update to show your changes.
  3. Click Get Code.
  4. Copy and Paste the code which displays onto your website.

FormSpring

Customers who use FormSpring to collect and manage data can see summaries of their FormSpring data, forms, and settings right in the Email Center Pro Dashboard.

  1. Click Add This Widget to add a FormSpring widget to your Dashboard
  2. Close the Account & Tools Dialog
  3. Open the Email Center Pro Dashboard
  4. Find the new FormSpring widget

VerticalResponse

Customers who use VerticalResponse to manage their email campaigns can track key information right in their Email Center Pro Dashboard, and even export contact lists from Email Center Pro to supplement existing, or create new, VerticalResponse lists.

  1. Click Add This Widget to add a VerticalResponse widget to your Dashboard
  2. Close the Account & Tools Dialog
  3. Open the Email Center Pro Dashboard
  4. Find the new VerticalResponse widget

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