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Archive Email

Save an email message from the Inbox to an Archive folder. Archived emails can be organized by department folder and user name.

PROCEDURES

Manual Archiving

Highlight the email message from the Inbox list
Click the Archive button on the toolbar
A confirmation message displays at the top of the screen

Automatic Archiving

Locate the login links at the top of your screen (Logged in as...)
Click Account
On the Preferences tab, under Options, check the box for Archive Responded Emails
Any conversations you respond to from this point forward will automatically move from the Inbox to the Archive folder of the same mailbox

NOTE: To keep an individual conversation in the Inbox, you can click the arrow next to Send and choose "Send and Don't Archive."

Undo the Archive

Highlight the email message from the Archive mailbox
Click the More button
Click Recover to Inbox from the pull-down menu
A confirmation message displays at the top of the screen

NOTE: Archived messages are included as part of your account quota (total emails allowed per account level). For more information about the different account levels available, please see the Pricing page.