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Recover Email

Deleted messages can be recovered (undeleted) from the Trash folder for 30 days after deletion. Email that was moved to the Archive folder or any saved folder can be recovered back to the Inbox.

PROCEDURES:

  1. On the Inbox tab, use the Filters to select the mailbox from which the conversation was deleted or archived
    • To recover deleted messages, click the Trash folder
    • To recover archived messages, click the Archive folder
  2. Click to select the deleted message from the list.

    TIP: Sort the message list

    If there are many messages in the list, you can click the From, Subject or Date column headers to sort the list.

  3. Click the More button on the toolbar
  4. Click Recover to Inbox from the pull-down menu
  5. A confirmation message displays at the top of the screen

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