Track ConversationsAre you interested in following some ongoing conversations, even if they are not assigned to you? The message listing contains a starred column for marking conversations you wish to track.
Users with Standard or Premium accounts can also add a Conversation Tracker widget to the Dashboard, for a quick visual overview of their starred conversations. NOTE: Information on different account levels can be found on the Pricing page. TIP: Open Contact from Conversation To see a full history of interactions with a particular contact, you can click the Contact icon |