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Input Fields in templates

If your templates make reference to serial numbers, prices, product names, or other elements that may change every time you send a message based on the template, you can use Input Fields to remind senders to enter that information.

Add Input Fields:

  1. Create your template
  2. In-line with the text, enter a single-word description of the field, surrounded by curly brackets (also called braces). For example: {recipientName}
  3. Save the template

Use Input Fields:

  1. Use the template to create a message
  2. A dialog box will open, prompting you to fill in information for each Input Field
  3. Type in the correct text for each field
  4. Click Apply; the text you typed will replace the Input Field(s) in your message text
  5. Make any further modifications necessary to the message
  6. Click Send

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