Send faster, better responses to your customers. Spend less time answering email, and make sure every email is answered the right way, every time.
Respond to each customer accurately and quickly, no matter how full your mailbox is. Centralized, organized email handling is the secret to customer service success.
Every communication with every customer is at your fingertips. Having a detailed conversation history lets you see what the customer has emailed about in the past and address their concerns quickly and effectively.
Get unprecedented insight into your customer service work flow. Get ready to brag about (or correct!) your service quality.
Improve communication between departments, and get customers the help they need. Fast.